Careers at Frequence

Account Manager Associate -- Mountain View

  • Mountain View, CA
  • Full Time

Frequence is a market-leading advertising sales automation and workflow software company that is seeking a driven and independent individual to support digital sales for clients in the traditional media space.

With a strong sales team, diverse client base, and first-to-market technology platform, the company is well-positioned to disrupt the multi-billion dollar local advertising industry.

Since its founding in 2010, Frequence has developed partnerships with numerous media sales organizations that have resulted in thousands of active ad sellers utilizing the platform in hundreds of media markets across the US.

Frequence is based in Mountain View, CA and has 160 employees.

Role Summary:

Frequence is currently seeking an Account Manager Associate to support the growth and success of our clients. The ideal candidate should exhibit strong analytical abilities, attention to detail, be able to multi-task, have excellent communication skills, enjoy working in teams and, most importantly, be excited about helping to grow a great company!

Responsibilities:

  • Conduct detailed analyses on digital campaigns and partner performance
  • Manage partner support requests and enable platform adoption and usage
  • Work closely with the team to enable successful implementations, support ongoing platform usage, and drive account retention and growth
  • Provide product feedback based on client use cases to guide ongoing platform innovation
  • Help shape team growth by developing and documenting processes

Requirements:

  • 1-3 years experience in client-facing role - digital agency or traditional media company preferred
  • Experience with digital advertising a strong plus
  • Bachelor’s degree - quantitative studies preferred
  • Strong attention to detail / extremely well organized
  • Excellent communication, writing, and interpersonal skills
  • Ability to work across teams (Client Success, Operations, Sales, and Product)
  • Strong proficiency in Excel and Powerpoint
  • Flexibility, adaptability, and willingness to learn